We’re glad you’re here — thank you for visiting FuelPoverty.eu and for your interest in our mission to end energy poverty and promote fair, sustainable access to energy across Europe.
If you have questions, feedback, or suggestions about our work, publications, or network activities, we’d love to hear from you. Our team values every inquiry and strives to respond thoughtfully and efficiently.
How to Reach Us
For all general inquiries, please contact us via email: [email protected]
Please include your name, organization (if applicable), and the purpose of your inquiry so that we can direct your message to the appropriate department or project team.
You May Contact Us For
- Questions about our research, publications, or data
- Feedback or corrections related to content on our website
- Requests for membership information or partnerships
- Press, media, or speaking inquiries
- Collaboration opportunities with EU institutions, NGOs, or local networks
- Technical issues related to website functionality or document access
We welcome messages from policymakers, researchers, NGOs, journalists, and community organizations working on energy poverty and social inclusion.
Response Time
We aim to review and respond to most inquiries within 2–5 business days (excluding weekends and EU public holidays).
Some inquiries—especially those related to partnerships or data requests—may require additional processing time.
Important Note
Fuel Poverty Europe is a nonprofit advocacy and research network. We do not provide:
- Legal or financial advice
- Individual assistance with energy bills or housing issues
- Direct government or social support services
If your query relates to personal energy assistance, please contact your local energy agency, municipal social service office, or national consumer protection authority for support.
Mailing Address (for formal correspondence)
Fuel Poverty Europe
Brussels, Belgium
[email protected]
https://fuelpoverty.eu
(Please note that in-person visits are by appointment only.)
Thank You
Your engagement helps strengthen our collective mission to eliminate energy poverty and create a more equitable, energy-secure Europe.
We appreciate your time, your collaboration, and your continued support.
— The Fuel Poverty Europe Team